Terms of service
1. Overview & Acceptance
Welcome to the Counterculture Press website (the “Site”). By accessing or using the Site, placing an order, or interacting with our services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, Shipping Policy, and Returns & Refunds Policy (collectively, the “Policies”). If you do not agree, do not use the Site.
2. Eligibility & Your Account
You must be at least 18 to make a purchase. If you create an account, you are responsible for maintaining its confidentiality and for all activities under it. Provide accurate and current information.
3. Products, Pricing & Availability
We sell printed books and related products (“Products”). Prices, descriptions, and availability may change without notice. We reserve the right to limit quantities, refuse or cancel orders, and correct errors (including pricing errors) even after an order is submitted. Sales tax is collected as required by law.
4. Orders & Payment
By submitting an order, you authorize us (and our payment processor) to charge your selected payment method for the total order amount, including taxes and shipping. An order confirmation acknowledges receipt; it is not our acceptance. We accept an order when we ship the Product.
5. Shipping & Delivery
We ship within the United States via USPS Media Mail unless otherwise stated. Processing time is typically within 2 business days; delivery is typically 5–7 business days after shipment, subject to carrier delays. Please review our Shipping Policy for current rates (including our $2 flat rate), methods, timelines, and restrictions. Title and risk of loss pass to you upon delivery to the carrier.
6. Returns, Refunds & Damages
Please review our Returns & Refunds Policy for instructions and timing. If your order arrives damaged, contact us within 7 days with photos of the packaging and item so we can assist.
7. Promotional Offers & Coupons
Promotions or coupon codes may have separate terms and can be modified or discontinued at any time. Unless stated otherwise, promotions cannot be combined and are not transferable or redeemable for cash.
8. Intellectual Property
All content on the Site—including text, graphics, logos, images, and packaging designs—is owned by Counterculture Press or its licensors and protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from the Site or its content without our prior written permission.
9. User Content (Reviews, Comments)
If you submit reviews, comments, or other content (“User Content”), you grant Counterculture Press a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute such content for marketing and operational purposes. Do not submit unlawful, infringing, or defamatory content, or content containing personal information of others.
10. Prohibited Uses
You agree not to misuse the Site, including by: (a) violating laws; (b) attempting to interfere with security or access; (c) scraping or harvesting data; (d) submitting false orders or payment information; or (e) using the Site to transmit malware, spam, or harmful code.
11. Third-Party Services
Our Site may use or link to third-party services (e.g., Shopify, payment processors, shipping carriers). We are not responsible for third-party content, policies, or practices. Your use of those services is governed by their terms and policies.
12. Disclaimer of Warranties
Except as expressly stated, the Site and Products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, or non-infringement. Some states do not allow limitations on implied warranties, so these limitations may not apply to you.
13. Limitation of Liability
To the fullest extent permitted by law, Counterculture Press and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from or related to your use of the Site or Products. Our total liability for any claim will not exceed the amount you paid for the Product at issue in the six (6) months preceding the claim.
14. Indemnification
You agree to indemnify and hold harmless Counterculture Press, its owners, and employees from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your misuse of the Site, or your violation of any law or third-party rights.
15. Governing Law & Venue
These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Charleston County, South Carolina for any dispute not subject to informal resolution.
16. Changes to the Terms
We may update these Terms from time to time by posting a new effective date on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
17. Termination
We may suspend or terminate access to the Site at any time for any reason, including if we believe you have violated these Terms. Provisions that by their nature should survive termination will survive (e.g., IP, disclaimers, limitations of liability).
18. Severability & No Waiver
If any provision of these Terms is deemed unlawful or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of future enforcement.